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FAQs
What materials are used in your jewelry?
What materials are used in your jewelry?
We pride ourselves on quality and durability. Our jewelry is crafted with high-grade materials such as 925 sterling silver, 14k gold, 18k gold and ethically sourced gemstones to ensure you receive a product that stands the test of time.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping. Claradore proudly serves customers worldwide, with shipping options, delivery times, and fees clearly outlined at checkout.
When will my order be delivered?
When will my order be delivered?
Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders within 1-2 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
What is your return policy?
What is your return policy?
We strive for your complete satisfaction. If you’re not entirely happy with your purchase, we accept returns within 14 days of receipt, provided the jewelry is unworn and in its original condition.
How can I track my order?
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to check the current status of your shipment on our website or through shipping companies. If you have any questions about your order's progress, our customer service team will be happy to assist.